RE: Why eEye Retina (was MBSA scanner)

From: Steve (zen6696@zen.co.uk)
Date: Wed Apr 21 2004 - 14:27:06 EDT


I have had a similar experience with Retina, If you have authenticated
to the target system then you do get a different set of results than if
you have not authenticated. I have never used their tech support so I
can't comment on that but I feel their documentation is a bit poor. My
overall opinion is that used in conjunction with nessus it's a handy VA
tool to have in the toolkit.

Steve

-----Original Message-----
From: Peter Wood [mailto:peterw@firstbase.co.uk]
Sent: 21 April 2004 07:55
To: pen-test@securityfocus.com
Subject: Re: Why eEye Retina (was MBSA scanner)

We found that Retina seems to give false positives if you are logged in
to
the target system (or have implicit access e.g. as Domain Admin).
However
with no authentication on the target it gives reliable results. I have
assumed that it is checking the existence of specific files on the
target
rather than whether the respective services are running ...

As for their tech support, it hasn't been great but at leats we get
replies
which is more than we did with ISS Internet Scanner problems :-\

Pete

At 10:37 20/04/2004 -0400, clarke-cummings@columbus.rr.com wrote:
>Hello Everyone,
>
>We recently began evaluating eEye's Retina product for our
vulnerability
>assessment tool. We have found the results to be very inconsistent,
>showing us vulnerable to issues that have been patched. We've
verified the
>patches manually, with MBSA, HFNETCHK, and LanGuard. eEye didn't have
a
>good answer as to why the results were so inconsistent. Any guesses?
>
>Also, how is their support response for those that are customers? As
a
>trial customer they aren't a very impressive organization.
>
>Thanks in advance for the help.
>
>Cheers,
>Clarke
>
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