From: Ben Le (ble@pcc.edu)
Date: Thu Jul 21 2005 - 12:01:46 EDT
Thanks Mark.
>Date: Thu, 21 Jul 2005 08:32:29 +1000
>From: Mark Di Donato <markd@victeach.com.au>
>Subject: RE: [HPADM] Software Maintenance - Micro Focus Cobol on HP-UX 11.11
>To: Ben Le <ble@pcc.edu>
>Thread-topic: [HPADM] Software Maintenance - Micro Focus Cobol on HP-UX 11.11
>Thread-index: AcWNaN23CFQGiRyjSBmHeSONDviaEgAEBGKw
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>Original-recipient: rfc822;ble@mailsp.pcc.edu
>
>Hi Ben,
>
>Went through this about 6 months ago. Got in contact directly with Micro
>Focus. We were told that our version of MF that we were running on 11
>would not be supported under 11i. We purchased the replacement product is
>called Server Express and the runtime Application server for Server
>Express. Both were easy to install and configure on 11i. We purchased the
>product at a reduced rate (as we were Ex HP) as advertised on the Micro
>Focus Web Site. The runtime Application Server is sold as 10 unit license
>packs.
>
>Approx Cost for Server Express: $2,500 to $2,600 (AUD)
>1 year Maintenance: $1500 (AUD)
>
>Approx Cost for App Server (10 Users) $3700 (AUD)
>(Per Concurrent User)
>and 1 year Maint.
>
>Cheers.
>
>Mark.
>
>-----Original Message-----
>From: hpux-admin-owner@DutchWorks.nl
>[mailto:hpux-admin-owner@DutchWorks.nl] On Behalf Of Ben Le
>Sent: Thursday, 21 July 2005 6:21 AM
>To: Justin Willoughby; hpux-admin@DutchWorks.nl
>Subject: [HPADM] Software Maintenance - Micro Focus Cobol on HP-UX 11.11
>
>I agreed with Justin about LTU. However LTU and Support are different
>animals. You can use the software for life in the box. But if that
>software breaks without the support dollar paid, you are out of luck to
>fix or upgrade it.
>
>I have a question for the list.
>
>HP announced that it will no longer support Micro Focus Cobol and
>recommends to go directly to Mirco Focus company for support this
>application. Does anyone have this issue and experience with Micro Focus
>company, such as the support level, cost ...? Thanks.
>
>Ben
>
>At 11:54 AM 7/20/2005, Justin Willoughby wrote:
>
>>I thought Mike Keighley had a very good explanation so I am including
>>it below.
>>
>>================================================
>>Yes you can continue to use the software.
>>HP issued you with a license-to-use when you bought the original
>>package.
>>All the ones I have seen are permanent.
>>
>>Software maintenance is usually listed on your HP support contract as
>>"Product name HP9000 Servers LTU" and this is where the confusion kicks
>>
>>in.
>>Many people think that they need that "LTU" to continue using the
>>software.
>>In fact in this context it stands for "License-to-use-Updates", i.e.
>>you
>>can install new versions from future Apps CDs, and if you upgrade HP-UX
>>to
>>a new version e.g. 11.11 to 11.23, you may well need to do that.
>>
>>But if your HP-UX version is stable for the life of the machine, no you
>>
>>don't have to maintain all those apps like Glance+ Omni-this,
>>DataProtector that.
>>
>>I have had HP support sales people try to tell me otherwise, but the
>>consensus is as above.
>>
>>I do always keep LTU and phone support on HP-UX itself, just in case I
>>
>>need a crash analysis or patch one day. But Apps, no.
>>================================================
>>
>>
>>- Justin
>>
>>==================
>> Justin Willoughby
>> Computer Operations
>>==================
>>
>> >>> "Justin Willoughby" <jwilloug@mhc.net> 7/20/2005 1:48:54 PM >>>
>>
>>I am looking for some clarification on software maintenance from HP on
>>one of their products.
>>
>>We have a product we purchased quite a few years ago for one of our
>>HP9000 boxes and had been carrying maintenance on that product. My
>>manager dropped maintenance on that product because we thought it was
>>going to be replace by another product from a different vendor. Now I
>>find out this might not happen and the original product might continue
>>to be used.
>>
>>What I need to know is, can we legally continue to use the product we
>>originally purchased without maintenance, knowing we don't have
>>software
>>support or upgrades? I want to be sure what we are doing is not wrong.
>>I
>>don't agree with this whole thing but it's not something that is under
>>my control.
>>
>>- Justin
>>
>>==================
>> Justin Willoughby
>> Computer Operations
>>==================
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