Our patent-pending software records the end-user’s experience and on-line intra-site behaviour – it is like having a video camera positioned behind every visitor to your website but without the implied privacy intrusion. It has outperformed every system it has been measured against and virtually any website, especially high volume sites, could benefit substantially from its capabilities. Speed-trap is the ideal partner for the customer-obsessed on-line enterprise.

Speed-trap’s first product, Prophet, allows customers to analyze problems, understand failures and ensure that their customers’ experience of the site is optimized. Speed-trap’s systems provide visualization techniques that allow its customers to drill down from large-scale trends or anomalies to the answers – even allowing the anonymous playback of real individual user sessions – thus enabling the website to be fine-tuned, in real-time, and its potential value to both the vendor and customer maximized.

Data gathered by Prophet is time stamped, encrypted and returned, in real-time, to the website operator or hosting service. Here, further Prophet system components search the incoming data stream for significant sequences of events. Analysis and visualization tools allow the site owner to monitor both user behaviour and system performance, and spot anomalous behaviour.

Prophet is a powerful solution, quite distinct from those offered by current e-marketing, profiling and content management companies. Prophet is the first of a new generation of web analysis tool.

1. Website security, anti-hacker, anti-fraud, system misuse
2. Website data capture and analysis
3. Website performance monitoring and measurement
4. Website usability monitoring
5. Website user experience and behaviour
6. eCRM and help desk applications
7. Audit-trails for non-repudiation, billing, B2B etc.
8. Site design studies and usability audits
9. Service Level Agreement monitoring, measurement and reporting