IBM Support for p650, HMC, DLPARS

From: John F Riordan (jriorda2@CSC.COM)
Date: Fri Dec 05 2003 - 10:12:58 EST


Hi All,

Was checking to see if those of you out there that have a "650, 670, or
690" with an attached Hardware Management Console and several LPARS, have
ever had to contact IBM for support. I have called for two problems I am
having and Software support send me to Hardware, and Hardware then sends me
to Software. When I get software I get their mainframe or ISeries support.

It seems that not many support people are familiar with the p650 and HMC
configuration.

Would anyone know what support staff I would want to talk with?

Thanks in advance
John

John Riordan
Unix Systems Administrator
CSC / Bath Iron Works
Bath, Maine
jriorda2@csc.com
207.442.1094

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