Printing problems (Sorry about the disclaimer, it's been moved to the top of the message)

From: Davies Sue (sdavies@BARKING-DAGENHAM.GOV.UK)
Date: Tue Oct 01 2002 - 09:45:07 EDT

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I have two B50's which have replaced three very old machines, I've been told
now after they've been in service a month that they have printing problems.
They are printing to HP Jet Direct boxes from their application. The
application uses qprt to send the file to print. I've tried printing from
the command line and nothing happens, if you use -n with qprt it tells you
that the request has finished on the device. I've tried adding a new
printer and I get the same results. The curious thing is I've gone back on
to the old machine and I can't print from there now either.

Can anybody help with this, it's for a social services department and they
need to be able to print

Many thanks

Sue Davies
London Borough of Barking & Dagenham
Civic Centre
Wood Lane
Dagenham
RM10 7BY
020 8227 2737

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