Re: 7026 - H50 running AIX 4.3.3 COMPLETELY FROZEN

From: Spencer Johnson (Spencer.Johnson@2020LOG.COM)
Date: Fri Aug 02 2002 - 17:05:03 EDT


Hi,

It looks like you have an external device that is having problems.

Just out of interest what Maintenance Level are you on ML 9 or ML 10.

The problem you are having seems familiar to our problem when we had
Windows 2000 Servers transmitting SMTP packets that AIX didn't like.

Good luck

Spencer Johnson

-----Original Message-----
From: Wesley Joyce [mailto:Wesley.Joyce@UVI.EDU]
Sent: 02 August 2002 21:57
To: aix-l@Princeton.EDU
Subject: 7026 - H50 running AIX 4.3.3 COMPLETELY FROZEN

My H50 completed froze up. All apps ceased to response, such as Oracle,
process like telnet and sshd. I could however ping the machine. But no
response on keyboard and monitor. So, I had to press the RESET button.
Here is the output of today's errprt -a after two warm reboots. I don't
see anything that would have cause the system to totally freeze. The
"LABEL: GRAPHICS" appears often however, could it be related to
that? I am getting IBM on the line. Any input is appreciated.

---------------------------------------------------------------------------
LABEL: ERRLOG_ON
IDENTIFIER: 9DBCFDEE

Date/Time: Fri Aug 2 16:18:28
Sequence Number: 13046
Machine Id: 000091424C00
Node Id: adminen
Class: O
Type: TEMP
Resource Name: errdemon

Description
ERROR LOGGING TURNED ON

Probable Causes
ERRDEMON STARTED AUTOMATICALLY

User Causes
/USR/LIB/ERRDEMON COMMAND

         Recommended Actions
         NONE

---------------------------------------------------------------------------
LABEL: ERRLOG_OFF
IDENTIFIER: 192AC071

Date/Time: Fri Aug 2 16:18:23
Sequence Number: 13045
Machine Id: 000091424C00
Node Id: adminen
Class: O
Type: TEMP
Resource Name: errdemon

Description
ERROR LOGGING TURNED OFF

Probable Causes
ERRSTOP COMMAND

User Causes
ERRSTOP COMMAND

         Recommended Actions
         RUN ERRDEAD COMMAND
         TURN ERROR LOGGING ON

---------------------------------------------------------------------------
LABEL: ADSM_DD_LOG4
IDENTIFIER: 4225DB66

Date/Time: Fri Aug 2 16:10:07
Sequence Number: 13044
Machine Id: 000091424C00
Node Id: adminen
Class: H
Type: TEMP
Resource Name: op0
Resource Class: optdisk
Resource Type: ADSM-SCSI-OP
Location: 10-68-00-1,0

Description
OPERATOR INTERVENTION REQUIRED

Probable Causes
ATTACHED SCSI TARGET DEVICE

Failure Causes
ATTACHED SCSI TARGET DEVICE

         Recommended Actions
         CORRECT THEN RETRY
         CHECK POWER
         CHECK PHYSICAL INSTALLATION

Detail Data
COMMAND
0601 0000 1600 0000 0000 0000 0000 0000
STATUS CODE
0102 0000
SENSE DATA
7000 0600 0000 0018 0000 0000 2900 0000 0000 0000 0000 0000 0000 0000 0000
0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000
ERROR CODE
            0
RETURN CODE
            0
REFERENCE CODE
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
---------------------------------------------------------------------------
LABEL: GRAPHICS
IDENTIFIER: E85C5C4C

Date/Time: Fri Aug 2 16:09:13
Sequence Number: 13043
Machine Id: 000091424C00
Node Id: adminen
Class: S
Type: PERM
Resource Name: LFTDD

Description
SOFTWARE PROGRAM ERROR

Probable Causes
SOFTWARE PROGRAM

Failure Causes
SOFTWARE PROGRAM

         Recommended Actions
         IF PROBLEM CONTINUES TO OCCUR REPEATEDLY THEN DO THE FOLLOWING
         CONTACT APPROPRIATE SERVICE REPRESENTATIVE
         REPORT DETAILED DATA

Detail Data
DETECTED FAILED RC ERROR LOCATION
  lftwput 0 2009 21
---------------------------------------------------------------------------
LABEL: GRAPHICS
IDENTIFIER: E85C5C4C

Date/Time: Fri Aug 2 16:09:13
Sequence Number: 13042
Machine Id: 000091424C00
Node Id: adminen
Class: S
Type: PERM
Resource Name: LFTDD

Description
SOFTWARE PROGRAM ERROR

Probable Causes
SOFTWARE PROGRAM

Failure Causes
SOFTWARE PROGRAM

         Recommended Actions
         IF PROBLEM CONTINUES TO OCCUR REPEATEDLY THEN DO THE FOLLOWING
         CONTACT APPROPRIATE SERVICE REPRESENTATIVE
         REPORT DETAILED DATA

Detail Data
DETECTED FAILED RC ERROR LOCATION
  lftwput 0 2009 21
---------------------------------------------------------------------------
LABEL: GRAPHICS
IDENTIFIER: E85C5C4C

Date/Time: Fri Aug 2 16:09:13
Sequence Number: 13041
Machine Id: 000091424C00
Node Id: adminen
Class: S
Type: PERM
Resource Name: LFTDD

Description
SOFTWARE PROGRAM ERROR

Probable Causes
SOFTWARE PROGRAM

Failure Causes
SOFTWARE PROGRAM

         Recommended Actions
         IF PROBLEM CONTINUES TO OCCUR REPEATEDLY THEN DO THE FOLLOWING
         CONTACT APPROPRIATE SERVICE REPRESENTATIVE
         REPORT DETAILED DATA

Detail Data
DETECTED FAILED RC ERROR LOCATION
  lftwput 0 2009 21
---------------------------------------------------------------------------
LABEL: GRAPHICS
IDENTIFIER: E85C5C4C

Date/Time: Fri Aug 2 16:09:12
Sequence Number: 13040
Machine Id: 000091424C00
Node Id: adminen
Class: S
Type: PERM
Resource Name: LFTDD

Description
SOFTWARE PROGRAM ERROR

Probable Causes
SOFTWARE PROGRAM

Failure Causes
SOFTWARE PROGRAM

         Recommended Actions
         IF PROBLEM CONTINUES TO OCCUR REPEATEDLY THEN DO THE FOLLOWING
         CONTACT APPROPRIATE SERVICE REPRESENTATIVE
         REPORT DETAILED DATA

Detail Data
DETECTED FAILED RC ERROR LOCATION
  lftwput 0 2009 21
---------------------------------------------------------------------------
LABEL: REBOOT_ID
IDENTIFIER: 2BFA76F6

Date/Time: Fri Aug 2 16:04:27
Sequence Number: 13039
Machine Id: 000091424C00
Node Id: adminen
Class: S
Type: TEMP
Resource Name: SYSPROC

Description
SYSTEM SHUTDOWN BY USER

Probable Causes
SYSTEM SHUTDOWN

Detail Data
USER ID
            0
0=SOFT IPL 1=HALT 2=TIME REBOOT
            0
TIME TO REBOOT (FOR TIMED REBOOT ONLY)
            0
---------------------------------------------------------------------------
LABEL: ERRLOG_ON
IDENTIFIER: 9DBCFDEE

Date/Time: Fri Aug 2 16:07:59
Sequence Number: 13038
Machine Id: 000091424C00
Node Id: adminen
Class: O
Type: TEMP
Resource Name: errdemon

Description
ERROR LOGGING TURNED ON

Probable Causes
ERRDEMON STARTED AUTOMATICALLY

User Causes
/USR/LIB/ERRDEMON COMMAND

         Recommended Actions
         NONE

---------------------------------------------------------------------------
LABEL: ERRLOG_OFF
IDENTIFIER: 192AC071

Date/Time: Fri Aug 2 15:34:08
Sequence Number: 13037
Machine Id: 000091424C00
Node Id: adminen
Class: O
Type: TEMP
Resource Name: errdemon

Description
ERROR LOGGING TURNED OFF

Probable Causes
ERRSTOP COMMAND

User Causes
ERRSTOP COMMAND

         Recommended Actions
         RUN ERRDEAD COMMAND
         TURN ERROR LOGGING ON

---------------------------------------------------------------------------
LABEL: ADSM_DD_LOG4
IDENTIFIER: 4225DB66

Date/Time: Fri Aug 2 15:31:11
Sequence Number: 13036
Machine Id: 000091424C00
Node Id: adminen
Class: H
Type: TEMP
Resource Name: op0
Resource Class: optdisk
Resource Type: ADSM-SCSI-OP
Location: 10-68-00-1,0

Description
OPERATOR INTERVENTION REQUIRED

Probable Causes
ATTACHED SCSI TARGET DEVICE

Failure Causes
ATTACHED SCSI TARGET DEVICE

         Recommended Actions
         CORRECT THEN RETRY
         CHECK POWER
         CHECK PHYSICAL INSTALLATION

Detail Data
COMMAND
0601 0000 1600 0000 0000 0000 0000 0000
STATUS CODE
0102 0000
SENSE DATA
7000 0600 0000 0018 0000 0000 2900 0000 0000 0000 0000 0000 0000 0000 0000
0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000
ERROR CODE
            0
RETURN CODE
            0
REFERENCE CODE
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
---------------------------------------------------------------------------
LABEL: GRAPHICS
IDENTIFIER: E85C5C4C

Date/Time: Fri Aug 2 15:30:19
Sequence Number: 13035
Machine Id: 000091424C00
Node Id: adminen
Class: S
Type: PERM
Resource Name: LFTDD

Description
SOFTWARE PROGRAM ERROR

Probable Causes
SOFTWARE PROGRAM

Failure Causes
SOFTWARE PROGRAM

         Recommended Actions
         IF PROBLEM CONTINUES TO OCCUR REPEATEDLY THEN DO THE FOLLOWING
         CONTACT APPROPRIATE SERVICE REPRESENTATIVE
         REPORT DETAILED DATA

Detail Data
DETECTED FAILED RC ERROR LOCATION
  lftwput 0 2009 21
---------------------------------------------------------------------------
LABEL: GRAPHICS
IDENTIFIER: E85C5C4C

Date/Time: Fri Aug 2 15:30:19
Sequence Number: 13034
Machine Id: 000091424C00
Node Id: adminen
Class: S
Type: PERM
Resource Name: LFTDD

Description
SOFTWARE PROGRAM ERROR

Probable Causes
SOFTWARE PROGRAM

Failure Causes
SOFTWARE PROGRAM

         Recommended Actions
         IF PROBLEM CONTINUES TO OCCUR REPEATEDLY THEN DO THE FOLLOWING
         CONTACT APPROPRIATE SERVICE REPRESENTATIVE
         REPORT DETAILED DATA

Detail Data
DETECTED FAILED RC ERROR LOCATION
  lftwput 0 2009 21
---------------------------------------------------------------------------
LABEL: GRAPHICS
IDENTIFIER: E85C5C4C

Date/Time: Fri Aug 2 15:30:18
Sequence Number: 13033
Machine Id: 000091424C00
Node Id: adminen
Class: S
Type: PERM
Resource Name: LFTDD

Description
SOFTWARE PROGRAM ERROR

Probable Causes
SOFTWARE PROGRAM

Failure Causes
SOFTWARE PROGRAM

         Recommended Actions
         IF PROBLEM CONTINUES TO OCCUR REPEATEDLY THEN DO THE FOLLOWING
         CONTACT APPROPRIATE SERVICE REPRESENTATIVE
         REPORT DETAILED DATA

Detail Data
DETECTED FAILED RC ERROR LOCATION
  lftwput 0 2009 21
---------------------------------------------------------------------------
LABEL: GRAPHICS
IDENTIFIER: E85C5C4C

Date/Time: Fri Aug 2 15:30:18
Sequence Number: 13032
Machine Id: 000091424C00
Node Id: adminen
Class: S
Type: PERM
Resource Name: LFTDD

Description
SOFTWARE PROGRAM ERROR

Probable Causes
SOFTWARE PROGRAM

Failure Causes
SOFTWARE PROGRAM

         Recommended Actions
         IF PROBLEM CONTINUES TO OCCUR REPEATEDLY THEN DO THE FOLLOWING
         CONTACT APPROPRIATE SERVICE REPRESENTATIVE
         REPORT DETAILED DATA

Detail Data
DETECTED FAILED RC ERROR LOCATION
  lftwput 0 2009 21
---------------------------------------------------------------------------
LABEL: SYS_RESET
IDENTIFIER: 1104AA28

Date/Time: Fri Aug 2 15:24:41
Sequence Number: 13031
Machine Id: 000091424C00
Node Id: adminen
Class: S
Type: TEMP
Resource Name: SYSPROC

Description
SYSTEM RESET INTERRUPT RECEIVED

Probable Causes
SYSTEM RESET INTERRUPT

Detail Data
KEY MODE SWITCH POSITION AT BOOT TIME
normal
KEY MODE SWITCH POSITION CURRENTLY
normal
---------------------------------------------------------------------------
LABEL: ERRLOG_ON
IDENTIFIER: 9DBCFDEE

Date/Time: Fri Aug 2 15:28:18
Sequence Number: 13030
Machine Id: 000091424C00
Node Id: adminen
Class: O
Type: TEMP
Resource Name: errdemon

Description
ERROR LOGGING TURNED ON

Probable Causes
ERRDEMON STARTED AUTOMATICALLY

User Causes
/USR/LIB/ERRDEMON COMMAND

         Recommended Actions
         NONE

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